Delivery

Delivery

We ship internationally using UPS to provide reliable and trackable delivery for our customers.

At eWatcheshouse, we aim to dispatch orders promptly and provide a clear delivery process from checkout to arrival.

Shipping availability may depend on the destination country, product type, customs restrictions, and courier service coverage at the time of order.

We ship to many countries worldwide. However, delivery to some destinations may be unavailable or limited due to local regulations, sanctions, customs restrictions, courier limitations, or other practical shipping constraints.

If delivery to your country is not available at checkout or requires additional confirmation, please contact us before placing your order.

Orders are shipped with UPS. Once your order has been dispatched, tracking information is normally provided so you can follow the shipment in transit.

Delivery updates after dispatch are handled through the courier network and may depend on local scanning, customs processing, and destination-country delivery procedures.

Orders are usually prepared and dispatched within 1 to 3 business days after successful payment confirmation, unless a different timeframe is stated on the product page or agreed separately.

Orders placed on weekends or public holidays are normally processed on the next business day.

Delivery times vary by destination and customs procedures. Typical transit estimates after dispatch are:

These timeframes are estimates, not guarantees.

Shipping costs are calculated based on the destination, parcel size, order value, and delivery requirements. The applicable shipping charge is shown during checkout before the order is completed.

From time to time, we may offer free delivery for selected products, order values, or destinations where clearly stated.

For deliveries outside the European Union, import duties, customs fees, local taxes, and clearance charges may apply depending on the destination country.

These charges are normally determined by the destination-country authorities and are the responsibility of the customer unless clearly stated otherwise.

Customs procedures may also affect delivery timing.

Customers are responsible for providing a complete and accurate delivery address, contact number, and any information needed for successful delivery.

If a shipment is delayed, returned, or undeliverable due to incorrect address details, repeated failed delivery attempts, refusal to accept the parcel, or failure to complete customs formalities, additional charges may apply.

In such cases, please contact us so we can review the available options.

If your parcel arrives visibly damaged, please note the issue with the courier where possible and contact us as soon as possible after delivery.

If there is a delivery problem, missing item, or parcel damage, please include your order number and supporting photos so we can review the issue quickly.

We recommend inspecting the package promptly after receipt.

eWatcheshouse

Brīvības gat. 92/94, Centra rajons, Rīga, LV-1001, Latvia

+371 672 774 88

info@ewatcheshouse.com

Mon-Fri: 10:00 - 18:00 | Sat: 11:00 - 16:00 | Sun: closed